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Our Services: Above and Beyond Uniforms

We’re more than just uniforms.

Total Image Group can not only design and manufacture your next fashion-forward uniform range, but offer you a bespoke service portfolio that we can tailor to your needs. Total Image Group are the industry experts, and our comprehensive range of services are there to help make your uniform journey as straightforward as possible.

Our Services

    Multi-Location Management

    Our extensive experience in franchise and multi-location business management means we have the capacity and experience to support the requirements of varying business models. Whether within one state, across the country or even internationally based, we can ensure all employees are taken care of and have access to the same information at the same time.

    We have the processes in place to cater for franchise networks, company owned sites, and businesses that have a bit of both. We can take the stress away from head office by managing enquiries, ordering, delivery, marketing and communications, customer service and feedback, as well as incentives to order and wear uniforms.

    If different locations or departments require different services, we can cater to that. That includes offering different ranges, delivery, ordering, invoicing, allocation, and subsidy management within your uniform management plan.

    Uniform Fit-Outs

    We believe that uniforms should make your team look and feel good. To ensure that your final range is the best fit for your team possible, it’s important that all staff have the opportunity to try on their new range. That means they can determine the size and fit of their new range, and potentially provide valuable feedback.

    We are highly experienced with a number of on-location fit-out options for your organisation, depending on your location, number of employees, budget and preferences. Read more about our Uniform Fit Out options.

    Allocation and Subsidy Management

    There are a number of allocation options your company can implement from product entitlements to subsidy allocations that can be assigned for usage on a fortnightly, monthly or annual basis. 

    Allocations can be set to be used through a specific period or anytime throughout the subsidy period. Most companies have an allocation period where new allocations are given annually, or this can be done on an anniversary date specific to each employee.

    Employees can access their own subsidy via an online account. Alternatively, we can manage subsidies for each individual employee, or managers or supervisors can approve and oversee employee subsidies.

    Account Management and Service

    Design Team Bonza

    Our team of uniform experts have worked with a large number of Australia’s iconic and most loved brands in the design, manufacture and supply of uniforms.

    With decades of experience, our Account Management team is knowledgeable across all industries. Your Account Manager is selected based on their industry experience ensuring you are provided with the highest level of knowledgeable and personalized service possible.

    Providing a quality product is just the beginning, we understand the importance of having a reliable support structure. To assist our Account Managers is a Customer Service team dedicated to providing technical advice on products, sizing, ordering, delivery and any other information required by you or your team.

    Personalised Online Ordering

    A TAILORED ONLINE ORDERING PLATFORM

    Ordering your uniforms should be an easy and seamless experience. Our priority is to provide you with innovative and convenient ordering avenues to suit your business and employee needs.

    Our uniquely designed online platform has the flexibility to customise our online stores to reflect the requirements of your business. The store enables employees and/or management to log in online, browse their range, and place orders in an efficient and secure environment. 

    Our personalised online stores are designed to ensure ease of use and can be adapted to include interactive elements, thus ensuring the user an engaging and informative experience.  

    Whether you have multiple departments to accommodate or would purely like to ensure there is no confusion about what your employees are entitled to when they order, we can create a display and process that works perfectly for your business. Read more about our unique online stores.

    Marketing

    TAKE CENTRE STAGE

    We love to get your team excited about your new uniform launch. Whether it is setting up on location photo shoots, fun and impactful fashion shows, or creating customised catalogues for your business, you will have our passionate marketing team working with you to ensure your employees are excited and engaged and looking their absolute best.

    Our dedicated marketing team is briefed on your account to ensure that your corporate identity is correctly and suitably defined and communicated to your employees and target market.

    Our passionate marketing team assists with uniform design, uniform launch, and preparing ongoing communication with employees about uniform updates and tips through email communications.

    Watch some of our latest shoots and shows

    Staff Engagement Programs

    We believe it is extremely important to understand the needs of staff when it comes to a new uniform range. We can conduct surveys with staff and carry out workshops to understand the needs and wants of select department representatives.

    Additionally, in the very beginning and as an ongoing service, we also regularly carry out online staff surveys to obtain staff feedback and sentiment regarding their uniform range. This information helps with forward planning, creating new pieces and flagging any issues.

    Inventory and Warehousing

    INVENTORY MANAGEMENT 

    It is important to consider inventory management, turnaround times and costs when creating a new uniform range. Depending on the size of your business and budget, we can recommend either a stock service uniform range, custom designed range, or a mixture of both. By mixing the range it allows for key products to be custom designed and the rest of the products to be coordinated from our stock range, reducing stock levels and overall costs.

    WAREHOUSING 

    We utilise a warehouse management system that is designed to provide all necessary information to ensure a smooth pick and pack of orders and tracking of all deliveries.

    The electronic scan and pack system make it easier to manage and track all orders and being integrated to our online business system, allows for warehousing and stock management solutions to be managed in real time. This can be customised to assist your company in maintaining the necessary levels of uniform inventory.

    We offer our contracted clients warehousing and inventory management as part of our uniform management package. This includes warehousing stock, pick, pack and delivery of orders as well as forecasting stock for production levels. The pick and pack process is continuously audited and can be managed in bulk, by location or individually. 

    Are you ready to start your uniform journey? Speak to one of our resident workwear experts to help you curate the perfect range for your business or trade.

    Book in a consultation call

    Do you need help working out the best uniform range for you and your business? We can help! To ensure we direct you to the best person in our team to discuss your requirements – whether your uniform and promotional needs are now or in the future – let’s learn a bit more about you. We look forward to speaking soon!

    Who is TIG

    Total Image Group was founded on the basis that workwear in Australia had become generic and uninspiring. We’ve changed all that.

    We believe corporate uniforms should never be boring.

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