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Frequently Asked Questions


Our Customer Service Team can be reached via phone 1300 844 398 or email customerservice@totalimagegroup.com.au.

For uniform quotes or enquiries, feel free to submit an equiry.

Yes, we ship Australia-wide, and can easily cater to multi-location businesses. 

Our minimum order quantity is 12. 

Absolutely! We can work with you to add your logo, tagline, or other branding to your items. Read more about our uniform branding options. 

We generally advise a 4-6 week waiting period from ordering to recieving your items.

However, current delays across the supply chain may cause a longer waiting period. Our team will do everything in their power to get your order to you ASAP. 

If you have any questions or concerns, you can either email us at customerservice@totalimagegroup.com.au or call us on 1300 844 398 and our friendly team will help you out

Please contact our customer care line on 1300 844 398 immediately and we will rectify the problem.

If you need to return or exchange an item, please contact our Customer Service Team via email at customerservice@totalimagegroup.com.au. Please include your full name, company, the items that you want to return and reason for return. 

If we provide a personalised online uniform store for your company, please check the Returns and Exchange policy on your site. 

We work with our suppliers to find the best prices possible for you and your business. However, prices can vary depending on order quantity, different products ordered, branding requirements, and many other variables.

To ensure we can find the most accurate price estimate possible, please browse our site, select the items you’re interested in and request a quote with our simple online form. Alternatively, fill out an enquiry form and one of our team will respond to you as soon as possible.  

We do not have a retail storefront. 

However, we provide several options for allowing you to see the products in person before you order. Samples, remote fit-kits, or fit outs at your office or ours are all services that we provide to clients. 

Please submit an enquiry form to find out more about your options. 

We do not have a retail storefront. Visits to our Head Office are by appointment only.

However, if you would like to visit, please contact either your Account Manager or our Customer Service Team to organise the best time to visit.  

We are proudly part of the Australasian Circular Textile Association (ACTA) working to drive circularity to realise full resource efficiency for all uniforms and workwear within Australia. 

We are working towards a sustainable future. We want to ensure that we protect our environment and do everything we can to contribute to the longevity of our precious planet

Our bespoke service goes beyond the design and supply of your fashion forward new uniforms.

We can create you a complete custom uniform range or build a new uniform from our existing range, curating the right pieces with little touches that make it your own.

We offer a complete service portfolio that we can tailor to your needs.

We carry out staff engagement surveys and uniform fit outs to ensure your team are aware and happy with their new uniform.

Do you have multiple locations nationally? We are well equipped to manage multi-locations as well as help with your allocation and subsidies if these are required.

Why TIG?

40 Years

Manufacturing Experience


of Australia’s most loved
uniform brands

over 300,000

wearing TIG uniforms

and dressing

employees from some of Australia’s largest national brands

Start your uniform journey with the experts in fashionable, functional designs

Australia's Largest Uniform Range

Total Image Group are the leading distributor of branded clothing and accessories across Australia. We have an extensive stock product range and specialise in coordinating uniform ranges based on our clients’ requirements, working environment, job roles and overall brand image.

Our longstanding relationship with Australia’s leading uniform suppliers means we have the very best in uniform options available. We have high-quality garments and accessories from brands including Fashion Biz, Gloweave, City Collection, Syzmik, JB’s Wear, DNC, CHEFWORKS, Identitee, Van Heusen, Stencil, James Harvest, AS Colour and many more.

Whether you are looking for suiting, tees, hoodies, chinos, workwear, hi vis, face masks, aprons, scrubs, shirts, promotional merchandise, team wear or even school leavers jerseys, we have it available. 

 Our goal is to make sure that your uniform is the perfect fit for your brand, and with our extensive range of stock garments and accessories, we can create a unique look for your business. Contact us now, or browse the range and request a quote.

For Businesses Great and Small

From local cafes to nationwide brands, we will happily cater to businesses of any size.

Our minimum branded garment order quanity is 12 – in any mix of colours and styles!

Custom Uniform Design and Range Consultation

Ready for a refresh, a rebrand, a reimagining? Unfortunately, your uniform is more than one click away.

That’s because at Total Image Group, we go beyond colours, styles and sizes. We want to work closely with you to design a uniform that tells your story, that fits your staff and clients, and will be able to grow alongside your brand. That takes more than just a simple online order.

Depending on your requirements, we can offer you the following options:

Complete custom packages: when you want to weave your brand story into every uniform, customising gives you design freedom. From custom fabrics to designing bespoke brand pieces, the little details like coloured buttons, where you place the logo, an on-brand colour trim… they’re what create a uniform your people are proud to wear.

Specialised Uniform consultation: we build your brand uniform from our existing range, curating the right pieces with the little touches that make it your own. We know there is no one way of doing things which is why we offer our expert advice to ensure not only your uniform launch and roll out are a success, but the right support and processes are in place.

Fill out an enquiry form, or browse our range and request a quote, to be put in touch with our Uniform Experts who will liaise with you to find your perfect fit.

Uniform Branding

Take every opportunity to communicate your businesses’ values, strengths and individuality by including high-quality, customised branding to your uniform range. Integrating your unique logo, tagline or brand imagery into a considered uniform range not only unifies your team, but elevates the customer experience.

Learn More about Branding Options.

Embroidery thread is fine but durable, meaning that we can capture the details of your branding and keep it preserved for hundreds of washes without fading or damage. 

Screen printing allows you to recreate large, bright, or intricate branding that isn’t possible with embroidery. Screen printing is ideal for hi-vis workwear, shirts, or polos, or branded promotional material,

Heat transfer can create complicated graphics, bright imagery and even photos that can be printed onto t-shirts or promotional products.

Our Values

We’re Australia’s uniform specialists, creating fashion forward uniforms for brands across corporate, retail, hospitality, automotive, sporting, healthcare, industrial and fitness sectors.

From idea to implementation, we’re here to support every part of your company’s uniform journey.

Read More about Our Story

We’re working towards a kinder, more sustainable future.

We offer a range of sustainable fabrics, have ditched swing-tags that would otherwise go straight to landfill, use zero-waste packaging and are working with partners to close the loop on sustainable uniform production. 

Read more about our Sustainability Commitment.

Our ethical supplier sourcing policy puts every link in the supply chain in the spotlight for a transparent view of providers and manufacturers  across labour, human rights, fair working conditions and environmental protection.

We also believe in investing in our people and in our local community.

Read more about our Corporate & Social Responsibility. 

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